Add items from your inventory into your order, and then, just like you would checkout from an e-commerce store, checkout by inputting your address and confirming your order.

Since all the items in your inventory are prepaid, you will not need to pay anything when you checkout. Your shipping costs are billed to your organization on a monthly basis, or as agreed.

Need a demo? Navigate to "Help > Merch Dashboard: Demo"

Yes, you can. Once an order is received, we need 1-2 business days to process the order. Once the order is picked up by our courier partner, a tracking number will be available next to the order on your Order page.

No, shipping is billed to your organization on a monthly basis, or as agreed.

Yes, we can, and we cover almost all of the world.

On the checkout page, you can see the list of countries you can ship to in the dropdown menu. If the country you want to ship to is not listed, it means we cannot ship there. This is most probably due to the fact that shipments for that country or lane are currently closed due to various reasons.

A lot of our warehouse systems are automated. If you inform us in time, then we can try to stop your shipment before it is picked up by our courier partner. But if it has already been picked up, then we cannot cancel it. You do however have the option of returning it (at your own cost).

To inform us about a return, please email bcn.fulfillment@boxaroo.co

You may be asked to quote your Customer Reference Number when you reach out to Boxaroo for support, or for other matters.

The Customer Reference Number for the Satair Merch Dashboard is FBCN1020.

The first point of contact should be the Merch Dashboard admininstrator within your organization. If they need to escalate the matter to us, they will do so with their dedicated account manager at Boxaroo.